Any stageFirm

Payment Reminder Before the Due Date (Courtesy Email)

New clients pay late most often on their first invoice, because nobody has set you up as a supplier yet. A courtesy email a week before the due date flushes out missing forms and approvals while there is still time.

When to send it

Five to seven days before the due date on a client's first invoice; two to three days before for regular clients who sometimes slip.

The full template

Template
Subject
Invoice [INVOICE #] due on [DUE DATE]: anything needed?
Hi [CLIENT NAME],

Invoice [INVOICE #] for [AMOUNT] is due on [DUE DATE].

As this is our first invoice together, is there anything your accounts team needs to set me up as a supplier? (Tax form, bank verification, a PO number?) I'd rather sort it now than have the payment held up.

Payment details: [BANK DETAILS / PAYMENT LINK], reference [INVOICE #].

Thanks,
[YOUR NAME]

Variant: Regular client

Regular client
Subject
Invoice [INVOICE #] due [DUE DATE]
Hi [CLIENT NAME],

A quick note that invoice [INVOICE #] ([AMOUNT]) is due on [DUE DATE]. Link: [LINK].

Thanks!
[YOUR NAME]

Mistakes to avoid

  • Sending a pre-due reminder that sounds like a past-due one.
  • Asking for payment early. You're confirming the process, not changing terms.
  • Forgetting the invoice number in the subject.
  • Using it for every client every month; reserve it for new clients and slow payers.

FAQ

Is it professional to send a reminder before an invoice is due?

Yes, especially for a first invoice. Framing it as "anything needed?" keeps it helpful.

How many days before the due date should I send it?

Five to seven days for new clients, two to three for regular ones.

Generate all 4 emails with your details

Free, no account. Dates calculated from the due date.

Invoice details

Private, in your browser
Tone

4 follow-ups

To
Northwind Studio
Subject
Invoice INV-0042: payment reminder
Send
Hi Northwind Studio,

Invoice INV-0042 for USD 2,400.00 was due on October 20, 2026. I don't have the payment on my side yet.

Probably an oversight, so here are the details again:

Amount: USD 2,400.00
Reference: INV-0042
Pay to: details on the invoice (attached again)

If it has already gone out, send me the transfer date and I'll match it on my end.

Thanks,
Alex Rivera

Email 1 of 4

Open in email

Copy the full sequence, or open the active email in your mail app.

Still not paid after Day 30?

That is when another email stops working. The Late-Payment Rescue Pack has what I send when a client goes quiet:

  • A formal final notice letter in Word, ready to sign and send as a PDF.
  • Emails for charging a late fee and agreeing a payment plan, in English and Spanish.
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More templates

Late Payment Rescue Pack

Everything you need when a client doesn't pay.

The emails are the last step. The pack covers the whole thing: the contract that prevents late payments, the clauses that make the late fee enforceable, and the letter for when emails stop working.

  • 12 collection emails

    6 EN + 6 ES, every stage from reminder to final notice

  • Freelance contract

    EN and ES .docx with deposit, late fee and suspension terms

  • Late-payment clauses

    Paste into the contract you already use

  • Final notice letter

    Formal letter for 30+ days overdue

  • Get-paid-on-time guide

    8 sections, phone script included

  • Payment tracker

    CSV for Sheets, Notion or Excel

  • See every file
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